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Employers

Workers' Compensation Managed Care Polices & Procedures

All workers must have identification cards specifically for workers’ compensation coverage. The identification cards will specify the managed care organization (MCO) contracted by the employer and important telephone numbers. Spooner Medical Administrators will provide employers with a supply of MCO identification cards to distribute to their employees. Learn more...

How to File a Claim

Studies have shown that the quicker a claim is filed, the faster the Injured Worker will return to work and the lower the claim costs will be. That is why it is so important to notify Spooner Medical Administrators, Inc. as soon as possible after a workplace injury occurs. Learn more...

Reporting Lost Time

Occasionally we find that an injured worker has not returned to work as expected and we aren't notified about their relapse. You, the employer, can help us more effectively manage the claim by notifying Spooner Medical Administrators as soon as a situation like this comes to your attention. Learn more...

Return to Work Programs

In addition to case management, Spooner Medical Administrators can help injured workers return to work faster with the Transitional Work Program, the Remain at Work Program, or Vocational Rehabilitation. If you have any questions or would like more information about any of these programs, please contact Client Services. Learn more...

Injured Worker Packets & Educational Materials

Spooner Medical Administrators provides Employee Injury Packets that can be handed out to employees when they are injured. We periodically send out Spooner MAInside Info flyers to help educate or explain changes to the workers' compensation programs. We can provide Workplace Injury Posters for employees. Learn more...

Frequently Asked Questions

Answers to common questions for providers, including: What it the difference between a MCO, TPA, and the BWC? What to do if an employee is injured? And what are my responsibilities for claims in the $15K program? Learn more...